Retail & D2C
- Cart recovery journeys
- Order & delivery updates
- Catalogue + checkout in chat
One platform for Broadcasts, AI Templates, Flows, Shared Inbox, Automation, Developer APIs and Analytics — powered by the Official Meta WhatsApp Cloud API.

Type the campaign idea once. WatHot AI turns it into categorized WhatsApp template sections — header, body, variables, buttons, language and approval category — so your team can submit, manage and launch faster.
“Create a Diwali offer template for returning customers. Make it warm, include name and offer variables, add Shop Now and Call Us buttons, and keep it Meta compliant.”▌
Engage your customers with powerful WhatsApp Broadcast Campaigns built on the Official Meta WhatsApp Cloud API. Create personalized campaigns, target the right audience, schedule broadcasts, and monitor delivery, read rates and engagement — all from one centralized platform.
Whether you're promoting a new product, announcing an offer, sending reminders or sharing important updates, WatHot helps you reach thousands of customers instantly — while maintaining a personalized and reliable communication experience.
Bookings, payments, surveys, support tickets and KYC — all inside WhatsApp. Design the journey once, deploy it instantly, and watch customers complete entire processes in a single conversation thread.
QR codes, ads, keywords, webhooks or a scheduled time.
Lists, buttons, forms and media capture — all native to WhatsApp.
Branch on answers, tags, cart value, language or CRM fields.
Call your API, update the CRM, take payment, notify a human.
Every incoming message drops through five automation layers — detected, understood, decided, executed, escalated — in under a second. No agent required until it matters.
Message, keyword, button tap, QR scan or webhook lands on the Official Meta Cloud API.
AI reads intent, language, sentiment and extracts entities from the raw text.
Rules branch on tags, business hours, order value, language and CRM history.
Send a template, fetch an order, take a payment, update the CRM or notify another system.
Only complex cases reach a human — already tagged with full context and next-best action.
Auto-answer FAQs, track tickets, and hand off complex cases with full context.
Qualify leads, share catalogues, book meetings and follow up while prospects are hot.
Trigger abandoned-cart, re-engagement and win-back campaigns based on behaviour.
Confirm appointments, collect documents, update orders and notify stakeholders.
Follow one business day. Every hour, the engine is doing something your team no longer has to.
Overnight messages already answered, tagged and prioritised before the team logs in.
Enquiries scored, catalogues sent and hot prospects pushed to the sales inbox.
Payment links, delivery updates and reschedules handled without a single human reply.
Behaviour-based nudges bring back abandoned checkouts at exactly the right moment.
A customer on another continent gets a full answer in their own language.
“The best support team is the one your customer never has to wait for.”
Automation on WatHot isn’t a shortcut — it’s the reason your people get to do the work only people can do.
Sales, support and operations answer from the same WhatsApp number — without stepping on each other. Every chat is routed, owned, noted and closed with a full audit trail behind it.
“Your customer should never feel which person they reached.”
One number, one voice, one continuous conversation — no matter how many people stand behind it.
A clean REST API, signed webhooks and real-time events — so your CRM, ERP, storefront or internal tool can send, receive and react to messages without ever touching Meta's raw complexity.
“The best integration is the one your team stops thinking about.”
Ship it once, and WhatsApp becomes just another reliable channel inside your product.
Delivery, reads, replies, campaign revenue, agent speed, flow drop-off and template health — one live dashboard that tells you exactly what to send next, and what to stop sending.
“You can't improve a conversation you never measured.”
Every number here is live, exportable, and one click away from the message that produced it.
Most teams stitch together a broadcast tool, a chatbot, a CRM plug-in, a ticketing inbox and a BSP reseller — then spend their week reconciling the gaps. WatHot collapses that stack into one Meta-verified platform where every message, contact and metric lives in the same place.
Meta Business verification and number migration handled with you — existing quality rating preserved.
Contacts, tags, templates and past conversations imported from your current provider.
Flows and campaigns recreated from prebuilt blueprints, then tested on a sandbox number.
A migration specialist on-call for the first 30 days, with dashboards from day one.
Direct Meta Cloud API access means higher throughput, faster template approvals and no middle layer between you and WhatsApp.
Transparent per-conversation pricing at Meta rates, unlimited seats, and no per-feature upsells.
End-to-end encryption in transit, role-based access, audit logs, and regional data residency options.
From 500 to 5 million messages a month on the same infrastructure — queues, retries and rate limits handled.
Onboarding specialists, a shared Slack channel, and support that answers in under 15 minutes.
REST API, webhooks and SDKs so WatHot fits your stack instead of replacing it.
The best WhatsApp stack isn't a stack at all.
One platform, one bill, one source of truth — so your team spends its day talking to customers instead of tools.
WhatsApp is moving from a messaging channel to a full commerce and service surface. WatHot Horizon is how we get there with you — autonomous AI agents, native voice, and a workspace your whole company can live in.
AI agents that don't just answer — they check stock, reschedule, refund and close the loop without a human hop.
Native WhatsApp voice calls and human-like voice AI, so the same thread carries chat, media and conversation.
Models that tell you which conversations will convert, which customers will churn, and where to spend next.
Autonomous, tool-using conversations end to end.
Grounded answers from your docs, catalog and past chats.
Detect and reply in 40+ languages, tone preserved.
Human-like spoken replies inside WhatsApp threads.
Native calls routed through the same inbox and logs.
Full WatHot inbox and approvals on iOS and Android.
Rooms, live co-pilot handoffs and real-time collaboration.
Conversion and churn forecasting per conversation.
SSO, granular audit trails and compliance at scale.
Every Horizon feature lands behind a flag on the same number, same templates, same webhooks.
Every autonomous action is logged, replayable and reversible by a human agent.
New capabilities arrive inside your plan — no per-feature SKUs, no seat penalties.
Roadmap shaped in design partner sessions; ship notes every two weeks.
Design partners get Horizon builds first, a direct line to the product team, and their use cases prioritised in the roadmap.
You don't migrate to the future. You wake up already there.
A clinic chasing no-shows, a store recovering carts, a lender collecting documents — same channel, different choreography. WatHot ships the templates, flows and automations each one already needs.
Segmented broadcasts, campaign templates and attribution on every click.
Instant lead response, qualification flows and handover to the right rep.
Shared inbox, SLA routing and bot deflection before a human is needed.
Order, delivery and appointment updates triggered straight from your stack.
If your business talks to customers, WatHot already speaks your language.
No agency, no six-week integration project. Connect a number, import your contacts, publish a template — most teams send their first campaign inside a week.
Verify your business and attach a WhatsApp number on the official Meta Cloud API.
Import contacts, generate templates with AI and submit them for Meta approval.
Draw your first flow, wire the chatbot and route conversations to the right team.
Send your first broadcast and watch delivery, replies and revenue land live.
The best time to start the conversation was yesterday. The second best is now.

A single customer, a single question — on the one app they never close. Chapters 1–3.
Flows, automation and a shared inbox turned replies into repeatable choreography. Chapters 4–6.
APIs, analytics and a unified stack made every conversation measurable. Chapters 7–9.
Start free. Scale as your WhatsApp conversations grow. No hidden fees, no long-term contracts.
Everything you need to start managing customer conversations on WhatsApp.
Best for: Small businesses, startups and teams beginning their WhatsApp journey.
Perfect for: Getting your WhatsApp sales and support operations up and running.
Turn WhatsApp conversations into a scalable sales and support workflow.
Best for: Growing businesses that need more automation, team collaboration and campaign control.
Perfect for: Businesses ready to automate more, manage larger teams and get deeper insights from WhatsApp conversations.
Power your high-volume WhatsApp operations with advanced control and automation.
Best for: Established businesses with larger teams, multiple WhatsApp numbers and advanced automation needs.
Perfect for: Businesses scaling customer engagement across teams, campaigns and multiple WhatsApp numbers.
A WhatsApp engagement platform built around your business.
Best for: Large organizations and high-volume businesses with custom infrastructure, security and integration requirements.
Perfect for: Organizations that need a tailored WhatsApp solution with dedicated infrastructure, integrations and support.